Terms and Conditions
Last Updated: October 26, 2024
Welcome to Roxron! These Terms and Conditions (“Terms”) govern your use of the Roxron website located at roxron.com.br (“Site”) and any services provided by Roxron (“Company,” “We,” “Us,” or “Our”). By accessing or using the Site and our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.
1. Definitions
1.1 Roxron: The legal entity owning and operating the Site roxron.com.br.
1.2 User: Any individual or entity accessing or using the Site, regardless of registration status.
1.3 Account: The user account created on the Roxron Site to access certain features and services.
1.4 Services: All services provided by Roxron, including but not limited to the sale and transfer of digital items, virtual currencies, game accounts, and other related services.
1.5 Content: All information, text, graphics, images, audio, video, software, and other materials available on the Site.
1.6 User Content: Any content uploaded, posted, or otherwise transmitted by Users through the Site.
1.7 Roxron Content: All Content provided by Roxron through the Site, including promotional materials, official social media content, and licensed third-party Content, excluding User Content.
1.8 Collective Content: The combination of User Content and Roxron Content.
2. General Information
These Terms outline the policies and regulations governing your use of the Roxron Site and Services. By creating an account or placing an order on our Site, you explicitly consent to these Terms.
2.1 Acceptance of Terms: By accessing or using our Site and Services, you agree to be bound by these Terms and all applicable laws and regulations.
2.2 Modification of Terms: Roxron reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Continued use of the Site after any modifications constitutes acceptance of the updated Terms.
3. Account Registration
3.1 Creating an Account: To access certain Services, you must create an Account by providing accurate, current, and complete information as prompted by the registration form.
3.2 Account Security: You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. Notify Roxron immediately of any unauthorized use or security breach.
3.3 One Account Policy: Each User is allowed only one Account unless otherwise authorized by Roxron.
3.4 Account Termination: Roxron reserves the right to terminate or suspend your Account at any time, without notice, for conduct that Roxron believes violates these Terms or is harmful to other Users or the Site.
4. Use of Services
4.1 Compliance with Laws: You agree to use the Services in compliance with all applicable local, state, national, and international laws and regulations.
4.2 License to Use: Roxron grants you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes.
4.3 Prohibited Activities: You agree not to:
- Alter, modify, or create derivative works of Roxron Content.
- Use automated means to access the Site or Services.
- Transmit any viruses, malware, or other harmful code.
- Interfere with the operation of the Site or Services.
- Attempt to gain unauthorized access to the Site, Services, or any user accounts.
4.4 User Responsibilities: You are responsible for all activities that occur under your Account and agree to notify Roxron immediately of any unauthorized use.
5. Products and Services Provided
5.1 Description: Roxron offers a variety of digital products and services as listed on the Site. These include, but are not limited to, digital items, virtual currencies, game accounts, and related services.
5.2 Availability: Roxron reserves the right to modify, suspend, or discontinue any product or service at any time without prior notice.
5.3 Accuracy of Descriptions: Roxron endeavors to ensure that all product and service descriptions are accurate. However, we do not warrant that descriptions are error-free, complete, or current. If you believe a description is inaccurate, please contact us immediately.
6. Pricing and Payments
6.1 Pricing: All prices are listed in Brazilian Real (BRL) and are subject to change without notice. Prices do not include applicable taxes or fees.
6.2 Payment Methods: We accept various payment methods, including credit cards, boletos bancários, and digital wallets. All payments are processed by third-party payment providers, whose terms and privacy policies apply.
6.3 Taxes and Fees: You are responsible for any taxes, fees, or charges incurred as a result of your purchase.
6.4 Payment Failures: In the event of a payment failure, Roxron may suspend or cancel your order until the payment issue is resolved.
6.5 Payment Authorization: By providing payment information, you authorize Roxron and its payment processors to charge your chosen payment method for the total amount of your order, including any applicable fees and taxes.
6.6 Refunds for Failed Transactions: Roxron may attempt to collect failed payments through additional methods, including collections agencies or legal action, if necessary.
7. Order Delivery
7.1 Digital Delivery: Upon successful payment, digital products and services will be delivered immediately or within the specified timeframe.
7.2 Delivery Issues: If there are any issues that may delay delivery, Roxron will notify you promptly and work to resolve the issue as quickly as possible.
7.3 No Return of Delivered Orders: Once a digital product or service has been delivered, Roxron will not request its return.
8. Refunds and Cancellations
8.1 No Refunds for Delivered Products: Due to the digital nature of our products and services, all sales are final once delivery is completed. Refunds are not available for delivered items.
8.2 Cancellations Before Delivery: If you wish to cancel an order before delivery, you may request a refund. Roxron will process such refunds at its discretion.
8.3 Refund Process: To request a refund, contact Roxron support at sac@roxron.com.br with your order details and reason for cancellation.
8.4 Right to Refuse Refunds: Roxron reserves the right to refuse refund requests if it determines that the request violates these Terms or is otherwise unjustified.
8.5 Consumer Rights: These Terms do not limit your statutory rights as a consumer under applicable Brazilian law, including the right to seek remedies for non-conforming products or services.
9. Identity Verification
9.1 Verification Requirements: For certain transactions or payment methods, Roxron may require additional verification, such as government-issued ID, phone number verification, or social media verification.
9.2 Use of Verification Information: Verification information is used solely to prevent fraud and ensure the security of transactions.
9.3 Refusal of Service: Roxron reserves the right to refuse service if you do not comply with verification requests.
10. Fraud Prevention
10.1 Prohibited Practices: The use of VPNs, proxies, or any services that mask your identity is strictly prohibited and will result in immediate termination of your Account and Services.
10.2 Payment Reversals: If a payment is reversed after a completed order, Roxron reserves the right to deduct the reversed amount from future orders or take legal action to recover damages.
10.3 Liability for Fraud: Roxron is not liable for any damages resulting from fraudulent activities conducted by Users.
11. Representations and Warranties
11.1 User Representations: You represent and warrant that you have the right and authority to enter into these Terms and to perform your obligations herein.
11.2 Compliance with Laws: You agree to comply with all applicable laws and regulations in connection with your use of the Services.
11.3 Third-Party Rights: Your use of the Services does not infringe on the rights of any third party.
12. Intellectual Property
12.1 Ownership: All Content on the Site, including text, graphics, logos, and software, is the property of Roxron or its licensors and is protected by Brazilian and international intellectual property laws.
12.2 License: Roxron grants you a limited, non-exclusive, non-transferable license to access and use the Site and Services for personal, non-commercial purposes.
12.3 Restrictions: You may not:
- Reproduce, distribute, or create derivative works from Roxron Content.
- Remove or alter any proprietary notices on the Site.
- Use any automated means to access the Site or Services.
12.4 Infringement Claims: If you believe that any Content on the Site infringes your intellectual property rights, please contact Roxron at legal@roxron.com.br with detailed information about the alleged infringement.
13. Limitation of Liability
13.1 No Warranty: The Services and Products are provided “as is” and “as available” without any warranties of any kind, either express or implied.
13.2 Limitation of Damages: Roxron shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or related to your use of the Services.
13.3 Maximum Liability: Roxron’s total liability to you for any claims arising out of or related to these Terms or the Services shall not exceed the amount you paid to Roxron for the Services in the twelve (12) months preceding the claim.
13.4 Exclusions: The above limitations apply regardless of the legal theory under which Roxron is being sued, including negligence, strict liability, or breach of contract.
14. Indemnification
You agree to indemnify, defend, and hold harmless Roxron, its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with:
- Your access to or use of the Services.
- Your violation of these Terms.
- Your infringement of any third-party rights.
15. Electronic Communications
15.1 Consent: By using the Services, you consent to receive communications from Roxron electronically, including via email, SMS, or other electronic means.
15.2 Satisfying Legal Requirements: You agree that electronic communications satisfy any legal requirement that such communications be in writing.
16. Reliance on Information Posted
16.1 General Information: The information on the Site is provided for general informational purposes only. Roxron makes no representations or warranties regarding the accuracy, completeness, or usefulness of this information.
16.2 No Liability: Roxron disclaims all liability for any reliance you place on such information, whether actual or consequential.
17. Governing Law and Arbitration
17.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law principles.
17.2 Jurisdiction: Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in São Paulo, Brazil.
17.3 Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or invalidity thereof shall be finally settled by arbitration in São Paulo, Brazil, in accordance with the Brazilian Arbitration Act. The arbitration shall be conducted in Portuguese and the language of the arbitration shall be Portuguese.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
19. Entire Agreement
These Terms constitute the entire agreement between you and Roxron regarding your use of the Site and Services, superseding any prior agreements or understandings, whether written or oral.
20. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
21. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without Roxron’s prior written consent. Roxron may assign or transfer these Terms at its sole discretion without restriction.
22. Updates and Maintenance
22.1 Provision of Updates: Roxron will provide necessary updates, including security patches, to maintain the functionality and performance of digital content and services.
22.2 User Notification: Users will be notified of significant updates via email or through the Roxron platform. It is your responsibility to review and apply updates as needed.
22.3 Automatic and Optional Updates: Some updates may be applied automatically, while others may require user action. Opting out of non-essential updates may impact performance or security.
22.4 Third-Party Updates: For content provided by third parties, Roxron is not responsible for their updates. Please refer to the third-party’s policies for their update terms.
22.5 Critical Updates: Users are strongly encouraged to apply critical updates, such as security patches, to maintain the integrity and security of the Services.
23. Contact Information
If you have any questions or concerns regarding these Terms or the Services, please contact us at:
Roxron
Email: support@roxron.com
